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FAQ & Support

What shipping method does Homelody use?

DHL and Free shipping.
What Countries Does Homelody Deliver to?
Currently, only Europe.

Can couriers deliver to remote areas?
Yes, we will be able to deliver the products to you wherever you are in Europe. DHL might in some cases apply a nominal "remote area charge". This is very rare but can happen when your delivery address is too far from the main logistics centers.

If there is some problem receiving the delivery due to Customs
Please contact with us immdiately service@homelody.net , but if the package has been sent already, please contact with DHL.